1) INFORMATION COLLECTION AND USE: Itwebmart is the sole owner of the information collected through the web site/phone/e-mail. We will not share this information to others in ways different from what is disclosed in this policy.
a) Personal Information: Itwebmart will use your contact information to contact you regarding the product and/or services you have requested. This may include re-registration/renewal notifications, special offers, and surveys on improving our service. During registration user needs to give user contact information (which includes First and Last name, E-mail, Postal or physical address, etc.)
b) Payment Information: We will collect credit card information, and other payment information necessary to complete a payment from user at the time of customer registration. Itwebmart may use a third party to process and verify credit cards for billing purposes. Itwebmart might require to share user name, credit card number, valid date of card and billing address with the credit card processing company. While processing a payment transaction, Itwebmart will also keep information regarding the amount of the payment and other transaction data.
c) Computer Information:
i) Subscribed Computer: We may also require information related to your computer. This may include: information about the purchase date of your system, type of computer, identification number, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. This information is required to provide technical support to you
ii) Diagnostic Tool: Itwebmart online diagnoses application may collect information about the state of a computer system and the applications on it. We analyze this information to help diagnose and solve computer problems. This will not contain any sensitive information such as Web sites visited, e-mail messages, e-mail addresses sent to, passwords, profiles, etc.
d) Live Help Session Records: Itwebmart reserves the right to monitor on-line and off-line sessions between user and a Technical Support Executive for quality control of the Service provided to the Customer by Technical Support Executive. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers. In addition, we may record on-line and off-line sessions conducted on the Web site for user reference and to help in resolution of disputes and/or potential complaints.
e) Cookies: A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers.
f) Log Files: We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
g) Sharing: We will share aggregated demographic information with our partners and advertisers. This is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the toolbar.
h) Surveys & Contests: From time-to-time our toolbar requests information from user via surveys or contests. Participation in these surveys or contests is completely voluntary and user therefore has a choice whether or not to disclose this information. The requested Information may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this toolbar and the Itwebmart service.
i) Online Policy for Children: Any part of our website is not structured to attract anyone under the age of 13. Consistent with the Children’s Online privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13. Please ask your parent or guardian to assist you in using our services if you are under the age of 13.
2) SECURITY: This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on-line and off-line. When our registration form asks User to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microso